Delivery Information

Delivery will be made to the address specified by you on the completed order form.

 

We will deliver your order to the main entrance of the delivery address. At your request, our driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if: a. the driver has your permission and b. our driver believes that it is safe and practical to do as you request. We always reserve the right to deliver only to the main entrance of the delivery address.

 

Please note that we deliver goods only to specified regions within the United Kingdom.

 

Our aim is to dispatch Goods as soon as possible, if you need goods for a specific time or date please contact us to arrange this. At checkout, you can choose the option available in your area for the goods to be delivered via courier

 

Deliveries exceeding 3 pallets we recommend forklift assistance. Deliveries which are made on pallets require prerequisite site conditions, we will contact you in such cases to ensure that delivery is possible.

 

We advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you.

 

If goods are damaged or faulty please inform us within 3 working days of receiving your order.

 

UK Delivery

 

Our delivery service covers most UK residential addresses with individual postcodes. Selected caravan parks, camp sites and holiday homes may be excluded.

 

All goods must be signed for on delivery by an adult aged 18 years or over. If there is no-one at the address when delivery is being made, the goods may be retained by the driver. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact the courier service to re-arrange delivery.

 

In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.

 

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

 

International Delivery

 

We do ship International orders. To get a shipping quote you need to register on the website and contact us. Please note that non-EU residents must provide a personal ID, EIN or tax number. This is a requirement of H.M Revenue & Customs and the couriers and failure to supply this information may result in delayed dispatch.

 

Delivery Charges

 

Delivery is free to mainland UK on any order.

 

Delivery charges are based on the weight of your order and the delivery address that you give when you place your order. We cannot change the delivery address once the item is dispatched. Please see our terms and conditions for further information.

 

The delivery times are given to us in good faith and are not legally binding. Please also note that certain postcodes may unfortunately incur an extra delivery day.

 

The following prices are based on UK mainland delivery:

 

Please contact us on 01942 290124 for fixed quotation for Carriage.